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From259US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Lafitte, Mexico, 77710
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite
Max:
2 persons
475 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
Check Prices
Suite
Max:
2 persons
475 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
Check Prices
Suite
Max:
2 persons
475 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
Check Prices
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Lafitte 6.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 8.0 mi
Cancun (CUN) 29.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Water sports
  • Cycling
  • Tennis court
  • Pool tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Steam room
  • Beauty treatment
  • Full body massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Lafitte, Mexico, 77710
Map view
Carretera Federal 387 Kilometro 299, Playa Del Carmen, Mx, Lafitte, Mexico, 77710
Nearby
Museums
Zona Arqueologica Tulum
1900 ft
Restaurants
Punta Bonita at Rosewood Mayakoba
2800 ft
Ctra. Federal Cancun Rosewood Mayakoba

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
Impeccable service
Excellent dining options
Expensive wine for dining spots
Need to reserve pool spots early
8.2/10
Great
Rooms
8.2
Location
8.8
Service
8.4
Dining
8.2
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 12856 reviews
8.5
8.5/10 based on 258 reviews
#69 of 260 hotels in Playa del Carmen based on Tripadvisor
George
United States of America, February  2025
8.8/10

My stay at the hotel was fantastic overall, with excellent service and friendly staff that made us feel special throughout our vacation. The dining options were delightful, especially with premium drinks included in the all-inclusive package. However, I found it a bit disappointing that securing certain dining spots required purchasing expensive wine. The facilities were great, especially the huge pool, although getting a good spot could be competitive in the mornings.

Rooms
8.0
The semi-ocean view room was clean, well-designed, and always kept tidy with complimentary drinks stocked in the fridge. It made our stay incredibly comfortable.
Service
10.0
The service was impeccable, with the staff being genuinely friendly and attentive. They went out of their way to make our experience memorable, always greeting us with warmth.
Location
9.0
The hotel is right on the beach, providing easy access to the sand and surf, and it's just a short taxi ride away from local attractions.
Dining
9.0
The food was excellent overall, with a variety of options that exceeded my expectations. Breakfast was particularly enjoyable!
Facilities
8.0
The pool area was well-maintained, offering both a lively and a quieter side for relaxation. However, you'd need to claim your spot early to ensure a good location.
Impeccable service
Expensive wine for dining spots
James
United States of America, February  2025
8.4/10

We had a lovely time at the hotel, especially with all the entertainment options available. The staff was super friendly and made us feel special throughout our stay. However, we found the aggressive sales pitches upon arrival quite overwhelming and our shower had some minor issues. Overall, it's a great spot for couples looking for a fun and romantic getaway.

Rooms
8.0
The room was spacious and kept clean, featuring a wonderful ocean view. We had a comfortable King bed, but the jacuzzi tub didn't warm up as expected.
Service
7.0
The service was top-notch, with welcome champagne and attentive wait staff. Unfortunately, there were times when the concierge was more focused on sales than service.
Location
10.0
The hotel is located right on the beach with beautiful sandy shores and plenty of loungers. It's an ideal spot for beach lovers.
Dining
9.0
Dining was a highlight, especially at the Portofinos restaurant. The food was delicious, and they catered well to dietary preferences.
Facilities
8.0
The pool area was clean and well-maintained, offering both a lively atmosphere and a quieter side for relaxation.
Fun entertainment team
Aggressive sales tactics
John
United States of America, December  2024
7.2/10

While the wait staff was excellent and the food was above average, there were significant issues with safety and maintenance in the hotel. We encountered multiple water leaks, and ceiling tiles were falling, which made it unsafe to walk in the hallways. The beach was small and not great for snorkeling, but overall, the service was commendable.

Rooms
7.0
Our room had a few small leaks but felt safe compared to the hallways.
Service
9.0
The wait staff was excellent, and they treated us well during our stay.
Location
6.0
The hotel is located on a small beach that's decent for relaxation but not for snorkeling.
Dining
8.0
The food was above average, and the breakfast options were particularly good.
Facilities
6.0
While there were issues with maintenance, the pool area was decent.
Gary
United States of America, November  2024
7.8/10

Our stay at Secrets was enjoyable overall, with a lovely beach and relaxing pool area. The food was quite good, especially at the Italian restaurant, but the service at the buffet restaurant could use improvement. We loved the morning fitness classes and the entertainment options, but the wait for luggage during check-in was frustrating. Despite some hiccups, we had a great time and would consider returning.

Rooms
8.0
We had a room with two double beds, which was kept very clean throughout our stay.
Service
7.0
The service by the waitstaff and other personnel was generally excellent, but the initial check-in process was a bit chaotic with the delay in our luggage.
Location
9.0
The hotel is located right on a beautiful beach, making it easy to enjoy the stunning views and sunsets.
Dining
7.0
While we enjoyed the dining experience at the specialty restaurants, we found the buffet restaurant service lacking, with long waits for drinks.
Facilities
8.0
The pool area was nice and relaxing, with plenty of lounge chairs available, although it did get crowded at times.
T.
United States of America, October  2024
9.0/10

Our stay at this resort was absolutely delightful! The rooms offered stunning views and were very comfortable, making our experience genuinely enjoyable. The staff was quite attentive and made our time special. The dining options were varied and delicious, but I would have loved a few more choices for breakfast. The beach was lovely, although the water wasn't always perfect, and the pool area was lively and fun. Overall, it was great value for our honeymoon, despite some minor areas for improvement.

Rooms
10.0
Our ocean view suite was fantastic! Not only was it spacious, but the view from our patio was breathtaking, just steps away from the beach.
Service
9.0
The service we received was exceptional, with the staff going out of their way to make us feel welcome and taken care of.
Location
10.0
The resort's location is marvelous, right by the beach and close to all the amenities we wanted to explore.
Dining
8.0
Dining was quite enjoyable, especially at Himitsu and Portofino, but I would have appreciated more variety at breakfast.
Facilities
8.0
The pool area was well-designed and fun, but I did notice that the beach had some rocky areas that required careful navigation.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room