Hyatt Zilara Riviera Maya Adults Only All-Inclusive Hotel Lafitte, Lafitte
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
What our guests says about facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Adults only
- Baggage storage
- Locker room
- Elevator
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness center
- Water sports
- Cycling
- Tennis court
- Pool tables
- Darts
- Table tennis
- Yoga class
- Sports trainer
Guest Parking
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Spa & wellness center
- Steam room
- Beauty treatment
- Full body massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
My stay at the hotel was fantastic overall, with excellent service and friendly staff that made us feel special throughout our vacation. The dining options were delightful, especially with premium drinks included in the all-inclusive package. However, I found it a bit disappointing that securing certain dining spots required purchasing expensive wine. The facilities were great, especially the huge pool, although getting a good spot could be competitive in the mornings.
We had a lovely time at the hotel, especially with all the entertainment options available. The staff was super friendly and made us feel special throughout our stay. However, we found the aggressive sales pitches upon arrival quite overwhelming and our shower had some minor issues. Overall, it's a great spot for couples looking for a fun and romantic getaway.
While the wait staff was excellent and the food was above average, there were significant issues with safety and maintenance in the hotel. We encountered multiple water leaks, and ceiling tiles were falling, which made it unsafe to walk in the hallways. The beach was small and not great for snorkeling, but overall, the service was commendable.
Our stay at Secrets was enjoyable overall, with a lovely beach and relaxing pool area. The food was quite good, especially at the Italian restaurant, but the service at the buffet restaurant could use improvement. We loved the morning fitness classes and the entertainment options, but the wait for luggage during check-in was frustrating. Despite some hiccups, we had a great time and would consider returning.
Our stay at this resort was absolutely delightful! The rooms offered stunning views and were very comfortable, making our experience genuinely enjoyable. The staff was quite attentive and made our time special. The dining options were varied and delicious, but I would have loved a few more choices for breakfast. The beach was lovely, although the water wasn't always perfect, and the pool area was lively and fun. Overall, it was great value for our honeymoon, despite some minor areas for improvement.